Sanitation Q&A

Question 1

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 3 ´years ago | Support

Question 2

My CircuPool Edge unit is producing too much Chlorine at the lowest setting, and will sometimes introduce bubbles? View answer

Asked 1 ´year ago

Question 3

Can you plug the control module into a 110 outlet if you install a plug? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

I have been underwhelmed with the Aqualink TCX system. Will your 2026 complete control be able to replace Jandy TCX View answer

Asked 6 ´months ago

Question 5

Reported Temperature is high. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

Is it ok for the chlorine generator to stay powered on 24 hours a day while the pool pump only runs about 10 hours? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 7

I clean cell put it back on and the light continues blinks to clean View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

Does the warranty cover the salt cell? View answer

Asked 1 ´year ago

Question 9

I have a timer on my pump. Does the generator need to be on a timer also or is it ok to just let the flow switch shut down the unit when the pump is off? View answer

Asked 3 ´years ago

Question 10

Need a temperature flow switch View answer

Asked 1 ´year ago

Question 11

Do you have to clean the salt cell? How often? View answer

Asked 7 ´months ago

Question 12

Loud noise - transformer(?) View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 13

Software View answer

Asked 1 ´year ago

Question 14

Unit will not power up….no lights at all View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 15

Just got the unit, any difference using 240v or 120v in performance?, can I use 120v wifi switch to connect it? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 16

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 17

Why is my low salt light on when my salt content is 3600 ppm View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 18

My unit's fan is buzzing for 20 seconds on startup. Should be on warranty for part. View answer

Asked 1 ´year ago

Question 19

I just checked my RJ 60 system and with pump on the unit was off and couldn’t be turned back on. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 20

How do you claim a warranty on my CircuPool equipment? View answer

Asked 3 ´years ago

Question 21

CircuPool Core Salt Chlorinator doesnt turn on. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 22

Is the 15000 hr lifespan at a 100% duty cycle? View answer

Asked 2 ´years ago

Question 23

How long is the salt generator supposed to last? I just recently cleaned mine as instructed reinstalled and it stop View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 24

What is the return policy? View answers

Asked 1 ´year ago

Question 25

No flow solid red light View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 26

What is the generation run time for each setting on the control panel? View answer

Asked 6 ´months ago

Question 27

My RJ-45 is showing negative amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 28

My NO FLOW light started flashing, shut unit down & checked flow switch, restarted now is solid red View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 29

I just purchased RJ60+ System. Is there a maximum flow limit that I shall not exceed for the Salt Cell.? Maximum flow, for example 85 GPM, for their Salt Cell. View answer

Asked 3 ´years ago

Question 30

How to program the RJ-30 to turn on and off? Is there a way to program the system? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 31

Screen is frozen with "cell connection " error message. It won't turn off by pushing the button. Warranty coverage? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 32

Will not power up View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

How can I tell when my electrolytic cell is bad? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 34

How do I reset cell maintenance light after cleaning it? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 35

Can I change the plug to a standard grounded outlet plug? All my equipment items are plug-in. View answer

Asked 1 ´year ago

Question 36

Is it possible to bypass the flow switch because the system turns on when the pump starts? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 37

What is the warranty period for the CircuPool CORE35 salt system? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 38

Chlorinator worked last year but this year works for a few minutes then red light for cell and salt lights up. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 39

What should my amps read View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

Cold water light on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 41

The RJ45+ touch pad stopped working properly View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

the salinity indicator on my circupool universal 40 reads Hot , what does that indicate? View answer

Asked 1 ´year ago

Question 43

Interested in purchasing this with a variable speed pump and saltwater generator. I understand the saltwater generator can be wired to constant power and will be activated by the flow switch. How do I control the Ozone Generator operation in this setup? View answer

Asked 5 ´years ago | Sanitation > Ozone Generators

Question 44

Are ozone generators effective in a non-salt pool? My builder installed one, years ago (28 year-old pool) and it hasn’t worked for quite some time. Thinking about replacing it but not sure about how effective it is (was). View answer

Asked 3 ´years ago | Sanitation > Ozone Generators

Question 45

No lights on the panel View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 46

How long does the circupool core35's cell last? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 47

Will this control panel work with a Hayward Salt Cell? View answer

Asked 4 ´years ago

Question 48

Bought until 5 months ago and not generating. Power doesn’t seem to be getting to cell but control box lights working and has power. Any ideas? View answer

Asked 3 ´years ago

Question 49

What does high water temperature mean? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 50

Voltage View answer

Asked 7 ´months ago

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