Question 1

Just received my order from you and it was a housing O-ring, Mechanical Seal, and impeller, not quite sure of the sequence and I want to be sure I put everything back the way it suppose to be. Would you have a better picture you could e-mail me that is a little better than the manual shows. When I unscrewed the impeller some of the parts on mechanical seal came apart and I would like to make sure I do this right. Thanks for any help you could give me. View answer

Asked 4 ´years ago

Question 2

Do you know when this product is expected to be back in stock (CircuPool CIR-GEN15 salt cell)? View answer

Asked 4 ´years ago

Question 3

I have a Circupool Core. Needs an element. How to tell which one? thank you View answer

Asked 4 ´years ago | Replacement Cells > CORE-Series Replacement Cells

Question 4

can i replace a rj45 with a rj60 View answer

Asked 4 ´years ago | Replacement Cells > RJ PLUS-Series Replacement Cells

Question 5

Will this work with a 25000 gallon above ground pool? View answer

Asked 4 ´years ago

Question 6

Where can I purchase the cell only for the 40 model ? View answer

Asked 4 ´years ago

Question 7

If you have the SJ20 and upgrade to the RJ30 plus, do all the replacement parts fit where the SJ20 parts were? For example the cell fittings? View answer

Asked 4 ´years ago

Question 8

does the cell come with the cable attached ? View answer

Asked 4 ´years ago | Replacement Cells > Universal-Series Replacement Cells

Question 9

What are the dimensions of the RJ-45 cell and flow switch? I need to confirm if I have enough piping. Thank you View answer

Asked 4 ´years ago

Question 10

I tripped on my wire of the flow connector. The wire pulled out of the phone cord like clip. Can I reconnect it? or do I really have to buy a new one? My unit is a si series plis unit from over 10 years ago. On the panel ........r502 f15 if that helps. View answer

Asked 4 ´years ago | CircuPool® Flow Switch / Temperature Sensor (No PVC Tee Fitting)

Question 11

Tired of the sand. Looking to replace my sand filter with a two-stage process like this. I get the TJ-16 but not sure what the proper filter would be? CJ180? What is the replacement cost of the filter cartridge? View answer

Asked 4 ´years ago

Question 12

I am looking for a unit to convert my pool to a saltwater pool. I noticed this system says that it is a "replacement" for current systems. What would I need to do to install this as a new system? View answer

Asked 4 ´years ago

Question 13

Hello, What is the minimum flow rate (GPM) for operation for the CircuPool Core series? I currently have a Jandy VSP pump that I run at 1200 rpms that generates 22 gpm. Would the Chlorinator work at this low flow rate? Thanks in advance for your assistance. Have a GREAT Day. Regards, Eric Brown View answer

Asked 4 ´years ago

Question 14

water pump qualifies for energy star tax credit View answer

Asked 4 ´years ago

Question 15

What setup would I need for a 7,000g saltwater pool. View answer

Asked 4 ´years ago | Sanitation > pH Control

Question 16

Is there a regular interval at which polarity is reversed? I run my pump 4 hours per day. When not running there will be no power to the control unit. I'm worried based on my past experience with Zodiac LM that with power being cut, the polarity will be reversed every 4 hours after power up which would be a problem (of course I can run it longer if needed). View answer

Asked 4 ´years ago

Question 17

I need the replacement electrodes for the sj40. Do you have an eta on the availability View answer

Asked 4 ´years ago

Question 18

I noticed in reading about my RJ+ 60 that you recommend a Cleaning Cap or Cleaning Stand to clean the cell of mineral build up. I went on line to look for these items, but only found the cleaning stand. Where can I find the cleaning cap? View answer

Asked 4 ´years ago | CircuPool® Cleaning Stand for CircuPool RJ Plus, Universal, and Si Systems

Question 19

How do I buy a replacement for the SJ 3500 Generator buy it's self?? View answer

Asked 4 ´years ago

Question 20

I currently have the UL40 system and was wondering if I can upgrade the cell to the UL55 without changing the control box? View answer

Asked 4 ´years ago

Question 21

I have an AquaRite Model: AQ-RITE-X295; SN 5A0710-1047242, rev 1.4. Can I replace the blown circuit board with your CircuPool Si PCB? View answer

Asked 4 ´years ago

Question 22

Do you have a handle on the estimated arrival for shipment of this item? View answer

Asked 4 ´years ago

Question 23

What setting should i use for my SI plus chlorinator? it is currently on F 15 View answer

Asked 4 ´years ago

Question 24

What size pic pipe does the kit fit as shown? My current plumbing is 2", and is the original Hayward, which has fit the RJ45 View answer

Asked 4 ´years ago

Question 25

How doe's the cord attach. Have SJ45A SN 05BAFAB875GE0016 View answer

Asked 4 ´years ago

Question 26

Do you have a comparison chart for different models of salt chlorine generators? What is the difference between the RJ30 and Core35? View answer

Asked 4 ´years ago

Question 27

What is the wording for the limited warranty * ? View answer

Asked 4 ´years ago

Question 28

can I buy a remote for the UL40? View answer

Asked 4 ´years ago

Question 29

My old salt system lasted 19 years with the original cell, the system periodically reverse its polarity to self clean the cell. Does the CORE 35 do this? And if it doesn't why not? View answer

Asked 4 ´years ago

Question 30

Will this stand support cell for RJ30N for cleaning? View answer

Asked 4 ´years ago | CircuPool® Cleaning Stand for CircuPool RJ Plus, Universal, and Si Systems

Question 31

Will this work if I shut down pool for winter weather and move cell an flow switch into warmer area for RJ30N model. View answer

Asked 4 ´years ago | CircuPool® Bypass Cell for RJ-PLUS and UL-Series Salt Systems

Question 32

will this stand work for RJ 30N model View answer

Asked 4 ´years ago | CircuPool® Cleaning Stand for CircuPool RJ Plus, Universal, and Si Systems

Question 33

Does this O ring fit 2" bushing converting to 1 1/2 " fitted to cell. Is $9.00 for 2 o rings? View answer

Asked 4 ´years ago | CircuPool® O-Ring Set for RJN/UL/Si

Question 34

Just submitted a question regarding swg and just ran across your Ozone units. Again, 10,000 gallon pool. Light use except for 2-3 weeks when grandkids visit. Which unit would you recommend? I have a Pentair VSP that I run 4-6 hours a day. How long/volume does the 03 unit require? View answer

Asked 4 ´years ago

Question 35

Little add on to previous two questions that I submitted. Pool is located in south Florida (Port Charlotte, FL). Equipment is all outside. Lots of sun, rain and humidity. What would be best configuration for installing swg and O3 units together? Thanks again, Bill View answer

Asked 4 ´years ago

Question 36

What do I do when it says "salt cell low" View answer

Asked 4 ´years ago

Question 37

I have a 10,000 gallon pool and want to convert to salt. So many questions. It's been 3 years since I drained and replaced 1/2 the water in the pool due to a repair. Should I consider a water replacement prior to conversion ? Under what circumstances should I consider water replacement? Money not an option...which model should I buy? What size? When does increase size not benefit performance for salt conversion power, cell cleaning cycle time, and cell life? Installation should not be a consideration as all would fit my system. Thank you, Bill View answer

Asked 4 ´years ago

Question 38

It is Titanium Cell ? View answer

Asked 4 ´years ago | Replacement Cells > Si-Series Replacement Cells

Question 39

Is this item, the vertical installation kit, returnable if I wind up not needing it for my install? If so are there restock fees or return shipping to consider? View answer

Asked 4 ´years ago

Question 40

what size pipe is used for the inlet and outlet and is it PVC? View answer

Asked 4 ´years ago

Question 41

I have to remove my core 35. Can I install these with a piece of PVC pipe until the Core 35 is checked out? View answer

Asked 4 ´years ago

Question 42

Will this inter change with old 23470 element and wire up to my old system, View answer

Asked 4 ´years ago

Question 43

Why does the boost light flash on my edge pool generator? View answer

Asked 4 ´years ago

Question 44

Hello, can I purchase a UL55 replacement cell for our UL25 system? Thank you, Jamie View answer

Asked 4 ´years ago

Question 45

What size unit would I need for 18,000 pool 16 x 32 8 ft deep end 4 ft shallow View answer

Asked 4 ´years ago

Question 46

What does it indicate on a Circupool SJ40, If the cell seems to turn things in the housing an orange color? Is it a cell problem or a chemical problem? View answer

Asked 4 ´years ago

Question 47

How do you get the wire through the hole View answer

Asked 4 ´years ago

Question 48

How do you get wire through the cap View answer

Asked 4 ´years ago

Question 49

My sand filter does not trap the very fine dust. Will this capture the fine particals? View answer

Asked 4 ´years ago

Question 50

I have an inground 11,500gal (estimate) pool. I have a 100 sq ft cartridge filter. All visible plumbing is 1-1/2" PVC. The current pump motor is 1 HP single speed. I would like to upgrade to a VS pump to run 8 hrs per day and turn the pool over 2x/day. I'm also considering the RJ-20PLUS SWCG. What size motor should I use - the 1.5, 2.0 or the 3.0HP??? Also, do you agree with the RJ-20 or should I go with the RJ-30? View answer

Asked 4 ´years ago

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