Question 1

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 5 ´years ago

Question 2

Mounting The Contoller In a Box Enclosure View answer

Asked 3 ´months ago

Question 3

If hardwired to the pump, will the percentage of output stay the same when powered off and back on again? View answer

Asked 5 ´years ago

Question 4

We bought a T-9 chlorinator from you, and we need the o-rings for it. Do you have them, and how much are they? Thank you. View answer

Asked 4 ´years ago

Question 5

No flow solid red light View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

Do you have a military veterans discount View answer

Asked 2 ´months ago

Question 7

Does anyone test my rj-30 salt cell in my area 33772? View answer

Asked 3 ´months ago

Question 8

Is this the correct 2" cell union for a RJ30+ system? View answer

Asked 4 ´years ago

Question 9

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 3 ´months ago | Support

Question 10

Will an SJ-35 cell work in an SJ-30 system? View answer

Asked 2 ´months ago

Question 11

How often do you have to refill the CO2 tank? View answer

Asked 6 ´years ago

Question 12

Salinity reads 0000 View answer

Asked 3 ´months ago

Question 13

Automation support View answer

Asked 2 ´months ago

Question 14

If I plug into 110v temporarily, will it still auto switch to 220v if I switch later? View answer

Asked 3 ´months ago

Question 15

“Cell connection” View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 16

I own a CORE35 salt chlorinator system, I am interested in the TotalBalance PH CO2 system, website states there might be a coupon code for existing salt chlorinator users? View answer

Asked 3 ´years ago | Sanitation > pH Control

Question 17

I have a Circupool Model Si30. I have the cell with the female part of the union the replacement did not come with the inside part that glues to the pipe. I need the adapters at 1-1/2". What item # would I need? View answer

Asked 3 ´years ago

Question 18

Is this the main board for the chlorine generator. View answer

Asked 4 ´years ago

Question 19

I need a new enclosure box as well as the PCB. Is this available and cost? View answer

Asked 3 ´years ago

Question 20

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 21

My LCD display needs to be replaced. Can that be done without replacing the complete internals of the control box View answer

Asked 3 ´months ago | Replacement Parts

Question 22

what does the other side look like? Could you send a picture of the top side of the unit as it would appear on the pump? Does it have the clock display and programming buttons that is removed when attaching this to the motor? View answer

Asked 4 ´years ago

Question 23

How to replace bulb View answer

Asked 5 ´months ago

Question 24

The dual filter combos - do the cartridge filters come with a cartridge filter? Or do you have to also buy the cartridge in addition to the combo cost? For example - thinking about the dual filter combo with the CJ 2750. Will the dual combo purchase include the cartridge or will the combo arrive without a cartridge? View answer

Asked 3 ´years ago

Question 25

My control panel got moisture in it due to high humidity and condensation. Is that covered under the warrantee? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 26

Average salt ppm reads high View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 27

Young device, low output View answer

Asked 17 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 28

water pump qualifies for energy star tax credit View answer

Asked 3 ´years ago

Question 29

CircuPool® Replacement Union - SJA Models View answer

Asked 1 ´month ago

Question 30

Where is CircuPool equipment made? View answer

Asked 5 ´years ago

Question 31

Just received my order from you and it was a housing O-ring, Mechanical Seal, and impeller, not quite sure of the sequence and I want to be sure I put everything back the way it suppose to be. Would you have a better picture you could e-mail me that is a little better than the manual shows. When I unscrewed the impeller some of the parts on mechanical seal came apart and I would like to make sure I do this right. Thanks for any help you could give me. View answer

Asked 3 ´years ago

Question 32

Does it work on salt pools? View answer

Asked 18 ´days ago

Question 33

what size pipe is used for the inlet and outlet and is it PVC? View answer

Asked 3 ´years ago

Question 34

what does the superclorinate setting do View answer

Asked 18 ´days ago

Question 35

do you make a cart compatible with the swim drone? View answer

Asked 5 ´years ago | Cleaners > CircuPool® SwimDrone - Robotic Swimming Pool Cleaner

Question 36

I have a 30,000 gallon pool. Which CORE system do I need? View answer

Asked 12 ´days ago | Sanitation > Salt Chlorinators > CORE Series

Question 37

Is there any downside to running the RJ60+ on 110v? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 38

what is the size diameters? is it universal fitting ? View answer

Asked 3 ´years ago

Question 39

I have a variable speed pump. The question is, when I am at the low speed I suspect the flow will not be enough for the flow switch to read so it will not produce salt. Is this correct? Will this harm the system?If I purchase this my plan is to set the pump speeds to get the chlorine level I need. Pool is 15000 gallons View answer

Asked 3 ´years ago

Question 40

Is there a place where i can get actual dimensions? Like a shop drawing. Ive already managed to rule out the CORE55 from rough dimensions given to another. I suspect this model will be a much more close call on fitting. View answer

Asked 4 ´years ago

Question 41

Why does it show no cell match? View answer

Asked 22 ´days ago

Question 42

How to handle warranty claims for a CircuPool CORE Salt Chlorinator? View answer

Asked 8 ´months ago

Question 43

what is the position of the data jumper? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

How do I order a flow switch? The no flow light is on. View answer

Asked 9 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

What flow rate is needed for Chlorinater to function View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

The “Clean Cell” Indicator solid Red even after cleaning. View answer

Asked 8 ´months ago

Question 47

What is the minimum GPM flow rate required for the Core series? View answer

Asked 4 ´years ago

Question 48

Is titanium salt cell lasting for ever? View answer

Asked 5 ´days ago

Question 49

Low Temp View answer

Asked 6 ´months ago

Question 50

I have an inground 11,500gal (estimate) pool. I have a 100 sq ft cartridge filter. All visible plumbing is 1-1/2" PVC. The current pump motor is 1 HP single speed. I would like to upgrade to a VS pump to run 8 hrs per day and turn the pool over 2x/day. I'm also considering the RJ-20PLUS SWCG. What size motor should I use - the 1.5, 2.0 or the 3.0HP??? Also, do you agree with the RJ-20 or should I go with the RJ-30? View answer

Asked 3 ´years ago

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