Sanitation Q&A

Question 1

Is there a fuse for no power? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > SJ Series

Question 2

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 3

Is model UL55 have a NSF50 certification? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

Cell Amp View answer

Asked 6 ´months ago | Support

Question 5

Temp high View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

No power View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 7

My control unit is having issues. Some buttons and lights don't work View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

Can't adjust chlorine level View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 9

UL55 circupool chlorine generator displaying hot, how do you repair? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 10

Why is the cell maintenance light flashing when I cleaned everything? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 11

My SJ20 is turning itself off and both the cell light and the sale light are showing red. The salt level is good. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 12

My control panel got moisture in it due to high humidity and condensation. Is that covered under the warrantee? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 13

Why must the flow switch have the wires pointing up when installed horizontally? View answer

Asked 6 ´months ago

Question 14

What is the Warranty on an RJ45 View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 15

Should I clean the electrolytic before the clean cell light is illuminated. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 16

Average salt ppm reads high View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 17

High water temp View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 18

Do you delivered in Québec Canada View answer

Asked 6 ´months ago

Question 19

Why is it saying water temp 168 that is not correct View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 20

Can the CORE CONTROL control your TOTALBalance pH system? View answer

Answer posted 6 months ago | Sales

Question 21

I just checked my RJ 60 system and with pump on the unit was off and couldn’t be turned back on. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

Why does my cell seem to be not making chlorine? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 23

What does it mean when your system keeps saying low salt and check cell? View answer

Asked 6 ´months ago | Sanitation

Question 24

Will the flow switch operate properly in the vertical down position View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 25

Salt cell is clogged within a week View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 26

How long does it take for the salty water taste to go away ? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 27

What is the warranty on the chlorine generator View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 28

I have an SJ-35 with 5 vanes, but only 2 of them are generating bubbles. Is that normal, or is there a problem? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 29

Will the controller automatically turn on pumps when ambient temperature drops below 40 degrees Fahrenheit like the View answer

Asked 6 ´months ago

Question 30

How can you tell if your salt cell is, View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 31

I have an error message 'hot'. I found that it indicates a faulty flow switch. I replaced with a new one. no luck View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 32

High Salt Light View answer

Asked 7 ´months ago

Question 33

I am receiving a "cell connection" message on View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 34

Why is my unit stuck on 100% output and won’t change View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 35

Check cell comes on even after cell has been cleaned, 3 years old View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 36

How, and who, do I contact about the bad salt cell in my system that is one year old? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 37

lcd screen goes blank View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 38

The fuse blows very soon after replacing View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 39

The water temp in the pool is 86 degrees and the temp high shown on the power unit is 160F. This is not possible. W View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

On my RJ+30 in the window it is saying high heat and the chlorine light flickers. What can I look for to fix? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 41

I can’t find the cap for cleaning cells. I must have thrown it away when unpacking my RJ 45 View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

I installed my system last march, just over a year ago, and my system is already saying cell life low. View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 43

After cleaning the core 35 it's only generating a small amount of chlorine even when on turbo View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 44

"Hot" Message View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 45

flow light wont turn green View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 46

My salt cell doesn’t seem to be working View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 47

Hello, my circupool chlorinator is not producing chlorine and registers hot View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 48

Automation support View answer

Asked 7 ´months ago

Question 49

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Answer posted 7 months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 50

I can’t switch the menu to other things. It’s stuck on the power option. I can use all other buttons. Just stuck. View answer

Asked 7 ´months ago

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