Sanitation Q&A

Question 1

I would like to hear from the desert southwest customers who have this salt chlorinator for at least a couple years View answer

Asked 13 ´days ago | Sanitation > Salt Chlorinators > CORE Series

Question 2

I have the UL80. When the filter goes on, I see a a cloudy substance coming out of the discharge. What is this View answer

Asked 14 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 3

Do we have to register our product View answer

Asked 14 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 4

Flow switch goes from flashing then to working View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

panel indicating "Cell Connection". What is wrong? View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

Is it also used for magnesium pools View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 7

Amperage is 0 View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

how long are the cables for the cell and flow switch for the edge system View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 9

I want to see if my sj20 is still under warranty.

Asked 17 ´days ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 10

Displaying no power. 240v measured. View answer

Asked 18 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 11

Universal 55 system old. Replace all, or just cell? View answer

Asked 18 ´days ago | Sanitation > Salt Chlorinators > Universal Series

Question 12

My start and stop will not shut down the controller nor will it generate. It says can’t match the cell

Asked 19 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 13

Does the unit need to be out of the weather or can it be exposed to the elements

Asked 20 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 14

Salt Cell is cracked and leaking in several places. View answer

Asked 20 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 15

What speed does my vs pump have to run

Asked 20 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 16

The unit is on and it says says cell connection and none of the buttons are responding and I have powered it off an View answer

Asked 20 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 17

I have the RJ +45 and it is not generating was just cleaned and salt levels are good. What is wrong?

Asked 20 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 18

Can the electrical cord be wired to a 3 prong male plug to use an outlet instead of hard wiring to electrical box? View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 19

Is there a piece to extend the length of the cells cord because mine doesn’t reach View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 20

Can the flow switch be installed before the heater View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 21

RJ PLUS Warranty Proration View answer

Asked 21 ´days ago

Question 22

Generating light does not illuminate unless the unit is in super chlorine mode.

Asked 22 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 23

Upgrading from 25 to 55? View answer

Asked 23 ´days ago

Question 24

Can this be installed vertically? View answer

Asked 23 ´days ago | Sanitation > Salt Chlorinators > Universal Series

Question 25

I am concerned with adding the CO2 at the pump. Can it be added post Heater and Salt Cell> View answer

Asked 24 ´days ago

Question 26

Salt cell deteriorating threads View answer

Asked 24 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 27

Our rj 30 was purchased in 2012. It’s showing water fault and low salt but salt is ok

Asked 24 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 28

My salt level reading on the RJ 45 is always higher than manually testing. Is there a way to calibrate? View answer

Asked 24 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 29

Core 35 that was bought in April 2022 and the container is leaking how can i order just the container View answer

Asked 25 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 30

Salt cell is reading 0 amps

Asked 25 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 31

Adjust model number

Asked 26 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 32

Cell maintenance View answer

Asked 26 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

HI SALT and CELL MAINT lights on View answer

Asked 26 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 34

Why dose my salt cell only work 90% or max the cell is clean

Asked 26 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 35

The cutting stencil was not in my box for a brand new Core 55 View answer

Asked 27 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 36

No flow light blinking then goes out after 2-3 mins. The generate light comes on for 30 sec then no flow light sta View answer

Asked 27 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 37

Do you sell cell only

Asked 28 ´days ago | Sanitation > Salt Chlorinators > CORE Series

Question 38

I currently have a permasalt system. Can I just swap this out or will I need to cut any houses? View answer

Asked 28 ´days ago | Sanitation > Salt Chlorinators > SJ Series

Question 39

I need 2 of theplastic blue divider spacers for the electrolytic cell View answer

Asked 28 ´days ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 40

Can I mount this vertically if the pipe is long enough? View answer

Asked 29 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 41

It is OK to have cell installed during opening clean, balance and shock treatment? View answer

Asked 29 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 42

My new replacement cell for CORE55 arrived with grease covering the connector pins View answers

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 43

I erroneously used full muriatic acid verses diluted to clean cell View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

no flow View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

My salt level never reads correctly, it's around 1000ppm off reading high View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 46

How do I know if my cell is producing chlorine? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 47

Does the power cord for the RJ+ plug into an outlet or into our Hayward control panel? View answer

Asked 1 ´month ago

Question 48

Cell light stays steady on

Asked 1 ´month ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 49

Can this be used with a chlorine pool? View answer

Asked 1 ´month ago

Question 50

Can the Circupool RJ+ be connected to online? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

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