Sanitation Q&A

Question 1

No cell connection won’t turn off View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 2

After installation this reads 4400 this is not right according to every other test . I View answer

Asked 5 ´months ago

Question 3

No lights on the panel View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 4

Hi, our CORE unit shows 'low temp' at 86°F. Please advise. View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 5

The RJ45+ touch pad stopped working properly View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

The Universal UL40 unit sent from factory set to accept 220/240v. Do I need two lugs to accept 110/120V ? View answer

Asked 5 ´months ago

Question 7

cell connection message and control panel will not power off with power button View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

Will the RJ45 plumbing interchange with my old circupool core View answer

Asked 5 ´months ago

Question 9

Can I use universal 25 chlorinator on above ground pool View answer

Asked 5 ´months ago

Question 10

Is your system all I need in addition to my pump and filter? View answer

Asked 5 ´months ago

Question 11

Software View answer

Asked 5 ´months ago

Question 12

How can I tell when my electrolytic cell is bad? View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 13

Message box says cell connection. No buttons work View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 14

We just bought our house and the panel won’t turn on at all. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 15

Will this model work with above ground pools? View answer

Asked 5 ´months ago

Question 16

When cleaning the cell, does it need to foam or fizzle View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 17

SJ series chlorinator is not producing chlorine View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 18

I need some O rings for this CircuPool CORE35 Salt Chlorine Generator. How can I order them? View answer

Asked 5 ´months ago

Question 19

My RJ30+ was professionally installed, three weeks ago. It appears it is running. BUT it is not generating chlorine. View answer

Asked 5 ´months ago

Question 20

above ground pool View answer

Asked 5 ´months ago | Sanitation > Ozone Generators

Question 21

My NO FLOW light started flashing, shut unit down & checked flow switch, restarted now is solid red View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

My pool pump runs all the time how do I wire in my SJA series View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 23

my system is several years old. I just started it up and it says cell no match?? View answer

Asked 5 ´months ago

Question 24

I have an older model of the CircuPool Core (white one) will this fit current opening & collars from older unit View answer

Asked 5 ´months ago

Question 25

My circupool salt system is reading 3000 on the salinity scale but my system is not producing chlorine, even after View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 26

I have a Hayward pump, will the CircuPool CORE 55 work with this pump? View answer

Asked 5 ´months ago

Question 27

My salt cell is creating foam in my pool View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 28

I have a variable speed pump can I just plug in Control Module to a 110 outlet? View answer

Asked 5 ´months ago

Question 29

Do I use the setting +30 or -30 for the RJ plus 30? View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 30

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 4 ´months ago | Support

Question 31

What is the return policy if the cell is not the fix and I need to buy another complete system? View answer

Asked 5 ´months ago

Question 32

Is there a reset button on the Edge unit? View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 33

Does the warranty cover the salt cell? View answer

Asked 5 ´months ago

Question 34

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 6 ´months ago | Support

Question 35

Flow switch View answer

Asked 6 ´months ago

Question 36

I have a 18,000 gal pool 90 mi north of NYC .. new conversion to salt .. what model CORE product? View answer

Asked 6 ´months ago

Question 37

Spa sanitization 1000 gallons View answer

Asked 6 ´months ago

Question 38

Stops generating after a few hours of running. Turn it off and on and back to normal. View answer

Asked 6 ´months ago

Question 39

Circupool edge on for four days all the lights come on but chlorine still low have it on boost 24/7 View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 40

What kind of acid to clean cell View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 41

why after cleaning my cell does the cell maintenance light flash? View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 42

Where can I get a replacement LCD display board for my SJ-20 Circupool Chlorine generator system? View answer

Asked 5 ´months ago

Question 43

Yellow cell maintenance light View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

Circuit Breaker? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 45

Just purchased a new ul25 system. Will the system work without the flow switch? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 46

My unit will not turn on and I replaced the fuse View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 47

Reported Temperature is high. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 48

My Low flow light is on, I cleaned the cell, and it’s still on. What’s next View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 49

I see no wiring diagram in the instructions for a plug onto the edge control box View answer

Asked 5 ´months ago

Question 50

Industry standard is 1.5x to 2x the actual pool size. My pool is only 5k gal. Can I use any model for my pool? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators

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